Privacy notice
How we process your personal data and how to exercise your rights.
Last updated: November 11, 2026
1. Who is responsible for your personal data
Hotel Aurelia ("Aurelia"), located at Valentín Gómez Farías 17, C.P. 48980, San Patricio Melaque, Jalisco, Mexico, is responsible for processing your personal data under Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties.
2. Data we process
When you book: name, contact details, reservation data and payment information, entered on our booking engine (Cloudbeds).
When you write to us: first and last name, phone number and email address.
When you browse this site: technical and usage data (browser, operating system, language, date and time, pages viewed), IP address and device identifiers.
3. How we use it
Necessary purposes: managing your reservation and stay, assisting you, sending service notifications and keeping our internal records.
Additional purposes: sending you promotions, measuring and improving the site and personalizing our communication. You can object to them at any time by writing to us or unsubscribing.
4. Who we share it with
With providers that serve us (for example, the booking engine and payment processing), with authorities when required by law and, in the event of a sale, merger or transfer of the business, with the acquirer.
5. Your rights
You may access, rectify or cancel your data or object to its processing (ARCO rights), and revoke your consent, by writing to aurelia.melaque@gmail.com with your name, the right you wish to exercise and a copy of your ID.
6. Retention and security
We keep your data for as long as needed for the purposes described and our legal obligations, and protect it with reasonable security measures.
7. Cookies
This site uses first-party, session and third-party cookies. With your consent, Google Analytics collects usage data and your IP address to measure visits. You can accept or reject analytics cookies from this site’s cookie notice, change your choice at any time and block them in your browser.
8. Changes to this notice
We will post any changes to this privacy notice on this page.